Data Deletion
This page explains how to request deletion of your Ledgerit account and data. There is currently no self-service “Delete my account” button inside the product — every deletion request is handled directly by our team so we can confirm it’s really you asking.
How to request deletion
Send us a request using the details registered on your account.
Use the Contact Us form with the subject “Delete my account”, filling in the mobile number registered on your Ledgerit account so we can locate it.
We verify the request and remove your login.
We aim to process verified deletion requests within 7 business days.
What actually gets deleted
Being precise about this rather than making a blanket promise we can’t back up in the product today:
- Your account and login access are removed.
- Statement and ledger records already processed under your account are retained in our systems for our own business record-keeping, but are de-identified from your login — the record is stamped as belonging to a deleted account rather than left attached to an active one. If you need these specific records fully erased rather than de-identified, say so explicitly in your request and we’ll handle it manually.
- Uploaded bank statement PDFs are, separately, already deleted 24 hours after processing as a matter of course (see our Privacy Policy) — independent of whether you request account deletion.
- Payment records processed via Razorpay are retained as required for tax and accounting compliance, regardless of account deletion.
If you’re an accountant or firm processing statements on behalf of a client, deleting your Ledgerit account does not delete records your client is entitled to — contact us and we’ll work out the right handling for that data specifically.
Contact us
For any question about this process, email support@ledgerit.in or call +91 8100 654651.